Privacy Policy

We at Dbsouq, truly appreciate and completely value the trust you place in us. Therefore, we responsibly and carefully handle all of the information you share with us. Hereby we request you to please go through the below statement to understand how we collect and use customer information. By visiting as well as using the services of our website, you give your consent to agree to all the terms and conditions of our Privacy Policy. 

Collection of Personal Information 

The users can access our website and browse through the collection of products without sharing any of the personal information such as name, email address, contact number and others. 

The users who visit our website for purchasing products are requested to share their personal information such as name, email address, date of birth, shipping address, contact number, preference information, and device as well as browsing information.

We obtain, collect and store personal information for providing the users with a host of services like sending promotional emails, processing orders, delivery of the items, message notifications and a number of others. 

Once you have shared your information with us, we have the right to collect and store that data for providing provide you with quick, high quality and timely service.

The personal information to be provided by the users is classified as mandatory and optional. The users are required to fill in the mandatory fields whereas they can leave out the optional fields or fill in if they wish to. 

We obtain information about your buying preferences so as to offer a personalized shopping experience. We may also track your activities on the website along with the source through which you accessed our website, I.P address of your device and information about the website at the time you were browsing our website. 

On certain pages of our website, we use cookies for analyzing the activities of the users and collect information that can help us in enhancing the overall user experience. Cookies are basically data collection devices that are stored in the device of the user’s users through which we gather information. Most of the cookies are session-based and they stop collecting data as soon as the session ends. 

Use of Personal Information

The primary purpose of collecting personal information from our users is to provide the top-quality user experience as well as services. We use your personal information to provide you with personalized services as well as experiences that best suits your shopping preferences and patterns. Through this, we provide you with an update about the latest deals, promotional offers, information about order processing, order deliveries, and prevent fraudulent activities. 

Security Measures to Protect Information 

We take tight security measures as well as precautions for the effective prevention, loss or misuse of user information so shared with us. The users access their accounts through a secure server which necessarily prevents any kinds of unauthorized activities.  

Opting Out of Emails

All our users can choose to opt-out of promotional marketing emails for which they just need to check the ‘Unsubscribe’ box for opting out of Dbsouq newsletters. 

User Consent 

By using our website, mobile website, and mobile application along with providing information about them, the users give their consent to Dbsouq for the collection and use the information to provide the required services. 

Updates to Privacy Policy 

We may update or apply changes to the Privacy Policy without notice. We request users to keep checking the Privacy Policy page to stay updated with any new changes or modifications in the Privacy Policy. 

Query 

If you have any further queries about our Privacy Policy, please do not hesitate to contact us.